Privacy Policy

         Privacy Policy

Last updated: 10.06.2026

This Privacy Policy explains how Rincón del Amazonas collects, uses and protects personal data when you use our website and online reservation system.

1. Who we are

This website and reservation system are operated by:

Restaurant: Rincón del Amazonas
Legal name: Rosister Inversiones SL
Address: Playa De Mogan, Avenida Varadero, 13, Puerto de Mogán, 35138 Mogán, Las Palmas

Email: info@restaurantmogan.com

Phone: +34 928 56 50 98

For any privacy-related request, you can contact us using the details above.

2. Personal data we collect

When you make a reservation through our website, we may collect the following information:

• full name;

• email address;

• phone number;

• reservation date and time;

• number of guests;

• selected table or restaurant area;

• optional message or special requests;

• technical information such as IP address, form submission time and anti-abuse signals.

The optional message field should only be used for information that is necessary for your reservation, such as allergies, accessibility needs or seating preferences.

3. Why we collect this data

We use your personal data to:

• manage and confirm your reservation;

• send you a reservation confirmation email;

• send you a cancellation link;

• contact you if we need to clarify something about your reservation;

• notify our authorised restaurant staff about your reservation;

• prevent spam, abuse, duplicate bookings or misuse of the reservation system;

• maintain accurate operational records for the restaurant.

We do not use your reservation details for marketing emails, SMS promotions or newsletters.

4. Legal basis for processing

We process your reservation data because it is necessary to manage your booking request and provide the reservation service you ask for.

We may also process limited technical information for security, anti-abuse and fraud prevention purposes.

5. Reservation emails and staff notifications

After you make a reservation, we may send:

• a confirmation email to the email address you provided;

• a cancellation link by email;

• internal notification emails to authorised restaurant admin or staff members.

Internal notifications may include your name, phone number, email address, reservation details, selected table, real tables to prepare and any optional message you provided.

6. Anti-abuse and security checks

To protect the reservation system, we may use technical checks such as:

• hidden anti-spam fields;

• form submission timing checks;

• duplicate reservation limits;

• phone or email limits;

• blocked customer identifiers;

• IP or technical signals.

These checks are used only to protect the reservation system and prevent misuse.

7. Who can access your data

Your reservation data may be accessed only by authorised restaurant administrators and staff members who need it to manage reservations and restaurant operations.

We do not sell your personal data.

8. How long we keep your data

Reservation data is kept only for as long as necessary to manage the reservation, handle restaurant operations, prevent abuse and comply with applicable legal or operational obligations.

The exact retention period may depend on operational, accounting or legal requirements.

9. Your rights

Depending on applicable data protection law, you may have the right to:

• request access to your personal data;

• request correction of inaccurate data;

• request deletion of your data when applicable;

• object to certain types of processing;

• request restriction of processing;

• request information about how your data is used.

To exercise your rights, please contact us using the contact details listed above.

10. Cancellation of reservations

You can cancel your reservation using the cancellation link included in your confirmation email.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

12. Contact

For privacy questions or requests, please contact:

Rincón del Amazonas
Email: info@restaurantmogan.com
Phone: +34 928 56 50 98